Return & Refunds
Returns & Refunds Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, please review our return and refund policy below.
Return Eligibility:
- Items must be returned within 30 days of delivery
- Products must be unused, in original condition, and in original packaging
- Proof of purchase is required
Non-Returnable Items:
- Used or damaged products
- Custom or special order items
Return Process:
To start a return, please contact our support team with your order number and reason for return. We’ll provide return instructions and a shipping label if eligible.
Refunds:
Once your return is received and inspected, we will notify you of the status. Approved returns will be refunded to your original payment method within 5–10 business days.
Shipping Costs:
Original shipping fees are non-refundable. Return shipping costs may be deducted from your refund unless the return is due to our error.
Questions?
Contact us anytime at support@solarkindom.com for help with your return or refund.
Thank you for shopping with SolarKindom – your trusted source for solar energy.